Privacy Policy for exactobserver.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation patterns, timing of visits, device information, and interaction metrics. This information is collected through automated logging systems, cookies, and analytics tools and may include time spent on articles, reading patterns, and content preferences. The source of this data is our analytics software and server logs. We process this information for several important purposes, including improving website performance, optimizing content delivery, analyzing user behavior, and enhancing user experience, which enables us to deliver more relevant content, improve navigation, and personalize user experiences. The legal basis for this processing is our legitimate interests in monitoring and improving our website services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, notification settings, and account creation date. This information is collected through registration forms, account updates, and user preferences and may include newsletter subscriptions, saved articles, and communication preferences. The source of this data is direct user input during account creation and management. We process this information for account management, authentication, service delivery, communication purposes, and security monitoring, which enables us to provide personalized services, maintain account security, and facilitate user engagement. The legal basis for this processing is the performance of a contract between you and us and our legitimate interests in proper administration.
We may process profile data (“profile data”), which comprehensively includes biographical information, professional details, interests, profile picture, and social media links. This information is collected through profile creation forms, user submissions, and profile updates and may include areas of expertise, reading preferences, and professional credentials. The source of this data is direct user input and optional third-party integrations. We process this information for community engagement, content personalization, networking features, and user experience enhancement, which enables us to facilitate user connections, provide relevant content recommendations, and improve community interactions. The legal basis for this processing is consent and our legitimate interests in maintaining an engaged user community.
Your Rights:
Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to review all personal information we hold, verify processing purposes, and confirm third-party recipients. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our data protection officer directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.
Right to Rectification: You have the right to request correction of inaccurate personal data or complete incomplete information we hold about you. This includes the ability to update profile information, correct account details, and modify stored preferences. To exercise this right, you can use our account settings panel or submit a formal correction request through our support system. We will respond within 15 days and may require account login credentials, supporting documentation, and identity verification to process your request.
Right to Erasure: You have the right to request deletion of your personal data under certain circumstances, particularly when the data is no longer necessary for its original purpose. This includes the ability to delete your account, remove specific data points, and withdraw previous consent. To exercise this right, you can initiate account deletion through your account settings or submit a formal erasure request. We will respond within 30 days and may require password confirmation, written confirmation of intent, and identity verification documents.
Right to Restrict Processing: You have the right to limit how we use your personal data when you have concerns about its accuracy or our processing methods. This includes the ability to pause processing activities, temporarily hide profile information, and limit data sharing. To exercise this right, you can adjust your privacy settings or submit a formal restriction request. We will respond within 20 days and may require account verification, specific processing concerns documentation, and identity confirmation.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider. This includes the ability to export your data, transfer account information, and receive data copies. To exercise this right, you can use our data export tool or submit a formal portability request. We will respond within 30 days and may require account ownership verification, destination service details, and identity confirmation documents.Data Handling and Protection
At exactobserver.com, we maintain rigorous standards for processing and protecting your personal information:
Data Processing Overview
We process Service Data which includes login credentials, user profiles, and subscription preferences. This processing involves automated collection and analysis, enabling us to deliver personalized news content and service improvements. For example, in the context of news, this includes tailoring article recommendations and newsletter distributions. The legal basis for this processing is legitimate interest and contractual necessity, specifically to provide our core news services and maintain user accounts.
We process Technical Data which includes device information, IP addresses, and browsing patterns. This processing involves automated logging and analysis, enabling us to optimize website performance and user experience. For example, in the context of news, this includes load balancing during peak news events and content delivery optimization. The legal basis for this processing is legitimate interest, specifically to ensure reliable service delivery and platform security.
We process Communication Data which includes email correspondence, feedback submissions, and support inquiries. This processing involves storage and analysis, enabling us to provide customer support and service communications. For example, in the context of news, this includes breaking news alerts and subscription updates. The legal basis for this processing is consent and legitimate interest, specifically to maintain effective communication channels with our users.
We process Transaction Data which includes subscription payments, billing information, and purchase history. This processing involves secure payment processing and record keeping, enabling us to manage subscriptions and financial transactions. For example, in the context of news, this includes premium content access and subscription renewals. The legal basis for this processing is contractual necessity and legal obligation, specifically to fulfill paid services and comply with financial regulations.
We process Preference Data which includes content interests, notification settings, and display preferences. This processing involves preference tracking and implementation, enabling us to personalize user experience. For example, in the context of news, this includes topic following and reading history. The legal basis for this processing is consent and legitimate interest, specifically to provide personalized news delivery and improved user engagement.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and approved certification mechanisms. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001 standards, GDPR requirements, and Privacy Shield frameworks, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of active account plus 24 months to facilitate account reactivation and service continuity
Usage Data: Retained for 12 months to support service improvement and user experience optimization
Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements
Communication History: Retained for 36 months to maintain service context and support dispute resolution
Technical Logs: Retained for 6 months to support security monitoring and system optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for Exact Observer
Essential cookies serve fundamental functions for our website’s core operations. These cookies process authentication data, security tokens, and session information to enable basic site functionality. In our news context, these cookies maintain your logged-in status while browsing articles, ensure secure access to subscriber content, and preserve your reading progress across sessions. We utilize them specifically for user authentication, security measures, basic site operations, session management, and technical stability.
Functional cookies enhance your browsing experience by remembering your specific preferences. These cookies process user settings and interface choices to deliver personalized content. For example, they remember your preferred news categories, article display format, and notification preferences. They enable language preferences, region-specific content, user interface customization, feature optimization, and personalized settings.
Analytics cookies help us understand how visitors interact with our content. These cookies collect anonymized data about page views, article engagement, and navigation patterns to improve our service. In practice, they track which news categories receive the most attention, how readers engage with multimedia content, and which features drive the most interaction. They monitor page interactions, navigation patterns, feature usage, session duration, and user preferences.
Performance cookies assess and optimize our website’s technical operation. These cookies process system performance data to ensure smooth content delivery. For our news platform, they monitor loading times for articles, video playback performance, and overall system responsiveness. They focus on monitoring site speed, identifying technical issues, optimizing content delivery, analyzing user experience, and tracking system performance.
Cookie Management
You maintain control over your cookie preferences through browser settings, cookie consent tools, privacy preferences, and account settings. We provide clear options to manage your cookie choices at any time.
Legal Compliance
For EU residents, we ensure explicit consent mechanisms, data minimization, purpose limitation, storage limitations, and processing transparency in accordance with GDPR requirements.
California residents are entitled to know about personal information collected, delete personal data, opt-out of data sales, receive non-discriminatory service, and access collected information under CCPA provisions.
Regarding users under 13, we maintain strict age verification requirements, parental consent procedures, limited data collection, special protection measures, and parental access rights in compliance with COPPA regulations.
Policy Updates
Our privacy policy undergoes regular review procedures with user notifications, consent renewal when required, clear change documentation, and continuous compliance monitoring to maintain transparency and trust.
Contact Information
For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for exactobserver.com and covers all associated services within the news industry.